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Welcome to Europe Transfers website. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.
These Terms & Conditions apply to all transportation services provided by the Supplier. By confirming a booking, the client accepts all terms outlined below
1.1. These Terms & Conditions govern the contractual relationship between the Supplier and the Client regarding private transportation services.
1.2. The Client is responsible for providing accurate booking information, including the number of passengers, luggage, and any special requirements (e.g. child seats, ski equipment).
1.3. The Supplier reserves the right to amend these Terms at any time. The version in force at the time of booking will apply.
2.1. Airport Transfers: One (1) hour of waiting time is included in the price, starting from the scheduled arrival time.
2.2. Train Station Transfers: Thirty (30) minutes of waiting time are included, starting from the scheduled arrival time.
2.3. Departures: Fifteen (15) minutes of waiting time are included in the price, starting from the agreed pick-up time.
2.4. Sanitary Stops: One (1) stop of up to fifteen (15) minutes is included free of charge during the journey.
2.5. Extra Waiting Time:
3.1. No extra charges are applied for:
3.2. Child Safety: It is the Client’s responsibility to request baby/child seats in advance. If special seats are required but not booked, the driver has the right to refuse service due to safety regulations.
3.3. Luggage Policy for Groups: For groups of 5 passengers or more, the Client must verify in advance whether the luggage fits in the reserved vehicle.
If the luggage exceeds capacity, the Client must book an additional luggage vehicle (subject to availability and for an extra charge).
3.4. Additional Stops: Any stop not specified in the booking must be agreed upon in advance. Availability is not guaranteed due to the scheduling of other transfers. If the Client plans a stop (e.g. restaurant, shopping), it is recommended to request it during booking.
Waiting time during such stops is billed according to Clause 2.5.
4.1. Free cancellation is available up to 7 days before the scheduled service.
4.2. A 50% cancellation fee applies for cancellations made between 7 days and 48 hours before the service.
4.3. No refunds are provided for cancellations made less than 48 hours before the scheduled service or in the event of a no-show.
5.1. All passengers must wear seatbelts throughout the journey. Parents or guardians are responsible for ensuring that children use appropriate child safety equipment.
5.2. If the driver is fined due to passengers' failure to comply with safety regulations, the Client is responsible for covering such fines.
5.3. Passengers must not bring alcoholic beverages on board for consumption, nor are they allowed to consume alcohol or food inside the vehicle.
5.4. Cleaning Fees:
5.5. The Supplier (and its drivers) reserve the right to refuse transportation to any person who appears intoxicated or behaves in a manner deemed unsafe or inappropriate.
6.1. Any damage to the vehicle caused by the Client or any passenger must be compensated immediately.
6.2. If immediate compensation is refused or not possible, the Supplier reserves the right to pursue legal action to recover damages.
7.1. Full payment is required at the time of booking, unless otherwise agreed in writing.
7.2. Accepted payment methods include bank transfer, and secure online payment systems (e.g. Stripe).
7.3. For last-minute bookings, proof of payment may be required prior to vehicle dispatch.
7.4. All prices are in Euros (EUR) and include applicable VAT, unless specified otherwise.
8.1. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
8.2. You agree to use our services for lawful purposes only and in accordance with these terms. Any unauthorized use of our website may result in the termination of your access.
8.3. Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
8.4. The content on this website, including text, graphics, logos, images, and software, is the property of Europe Transfers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
8.5. While we strive to provide accurate and up-to-date information, Europe Transfers makes no warranties or representations about the accuracy or completeness of the content on this website. The use of our services is at your own risk.
8.6. Europe Transfers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our services.
8.7. You must not misuse our Site or otherwise disrupt the operation of our system and this Site by knowingly introducing viruses, trojans, worms or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
8.8. You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Site, or to search, display or obtain links to any part of this Site, other than the home page at www.eutransfer.eu, unless the automated program identifies itself uniquely in the User Agent field and is fully compliant with the Robots Exclusion Protocol (a “Permitted Program”). Any such use or attempted use of an automated program (other than a Permitted Program) shall be a misuse of our system and this Site. Obtaining access to any part of our system or this Site by means of any such automated programs (other than a Permitted Program) is strictly unauthorized.
8.9. We do not guarantee that our Site will be secure or free from bugs or viruses. You should use your own virus protection software. Europe Transfers will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
8.10. We are distributors of content supplied by other information content providers (Contributors). We are not responsible for the accuracy and completeness of such content lies solely with those Contributors and is not guaranteed by us. We are not the publisher of such information and are therefore not liable for any delays, inaccuracies, errors or omissions in such content. Given the volume of information posted by Contributors, we cannot and do not monitor all of the information posted to the Site and we assume no duty to monitor the Site for inappropriate or inaccurate content. We and our affiliates and employees shall not be liable to any user or anyone else for claims of defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, fraud or misrepresentation arising from such content. Notwithstanding the foregoing, we reserve the right to remove information provided by Contributors at any time in our sole discretion.
8.11. The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date. We are not a Real Estate Broker. The details of the villas available on this Site are for your information only. We cannot verify these details and therefore make no warranties or representations as to their accuracy or completeness. If you rely on these details, you do so at your own risk. We do not warrant that your access to, or the running of, this Site will be uninterrupted or error free. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.
8.12. Europe Transfers reserves the right to modify or replace these terms and conditions at any time. Your continued use of our services after any such changes constitutes acceptance of the updated terms.
8.13. These terms and conditions are governed by and construed in accordance with the laws of the EU.